Healthy Start Case Manager

2 weeks ago

Des Moines, Iowa, United States EveryStep Full time
Purpose and Responsibilities

As a key member of the EveryStep team, the Healthy Start Case Manager will provide comprehensive case management services to pregnant women, interconceptional women, and/or infants/toddlers/children through five years of age and their families. The successful candidate will work closely with a caseload of participants, providing information, health education, support, resources, and referrals to address family needs, promote child growth and development, and help families progress toward identified goals.

Key Responsibilities:
  • Plan, prepare, and conduct regular home visits with participants/families engaged in the Healthy Start/Empowerment Projects.
  • Facilitate the identification of family goals and strategies to achieve identified goals as desired by families with appropriate referrals and connections to community resources.
  • Provide appropriate referrals with each family, assisting with access to community resources and collaborating with community agencies as appropriate.
  • Respond appropriately using crisis intervention and problem-solving techniques with families as needed.
  • Conduct child development, depression, and health screenings; monitor and support health promotion.
  • Utilize prenatal, child development, and parent education curricula with families during home visits at a minimum of 75% of face-to-face visits.
  • Assist participants in establishing and maintaining medical/dental homes to obtain perinatal care; and comprehensive health care particularly for infants and/or toddlers.
  • Provide information, advocacy, support, and access to resources for breastfeeding, family planning, and interconceptional care.
  • Maintain accurate documentation of records and adhere to data entry guidelines, including participant evaluations.
  • Implement and maintain Healthy Start and Empowerment Projects' Best Practices and Standards.
  • Attend monthly case management task force meetings.
  • Participate in team meetings, supervision, case consultation, staffing, and training as required by Healthy Start and Empowerment Projects.
  • Manage time, organization, and scheduling to meet client needs as well as other job duties and responsibilities.
  • Use a family-centered; culturally sensitive approach to provide support and assistance to families.
  • Utilize language interpretation/translation services and obtain pertinent information according to the culture and primary language of each pregnant or interconceptional woman, infant or toddler, and their family as appropriate.
  • Connect families to a wide-range of community resources and services responsive to the needs of families with pregnant women and/or young children.
  • Engage in on-going personal professional development and training.
  • Other duties as assigned by supervisor.
Qualifications
  • High School Diploma/GED with 10 years' experience with young children, parents, and/or families or an associate degree and at least 5 years full-time work experience in Nursing; Sociology; Social Work; Child and Family Studies; Psychology or other human service field required.
  • Bachelor's degree in nursing, Sociology, Social Work, Child and Family Studies, or Psychology highly preferred.
  • Experience with home visiting preferred.
  • Fluent written and verbal bi-lingual communication skills in English and Spanish, Vietnamese, Arabic, or Burmese preferred.
  • Ability to accept and work with diverse populations.
  • Ability to complete an assessment, care plan, and tracking forms.
  • Good written and oral communication skills.
  • Ability to physically carry out various aspects of providing services in the participant/client's home in a variety of environments over which there is very limited control.
  • Good working knowledge of community resources and accessing these resources.
  • Complies with accepted professional standards and practice.
  • Ability to work effectively with a multi-disciplinary team.
  • Ability to work with the management information system and complete data entry.
  • Mandatory Reporter of Child and Dependent Adult abuse training certification (within 30 days of hire).
  • Must have valid driver's license, auto liability insurance, and reliable transportation if driving is required.
Working Conditions
  • Physical requirements: Light work, sitting most of the time, exerting up to 20 pounds of force frequently, and/or a small amount of force constantly to move objects.
  • Physical activities: Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Talking, Fingering (picking, pinching, typing, etc.), Hearing, Grasping (applying pressure with fingers and palm), Repetitive motions, Feeling (perceiving size, shape, texture, temperature by touching), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations).
  • Environment: Exposure to varied temperatures, communicable diseases, dust, and stairs.
  • Time: Ability to be flexible with a varying schedule and programmatic requirements.
  • Travel: Required between locations.

EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information, or on the basis of age or physical or mental disability unrelated to ability to perform the work required.

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