Healthcare Case Manager
1 week ago
Elevance Health is seeking a skilled Healthcare Case Manager to join our team. As a key member of our community outreach program, you will be responsible for providing exceptional customer service to our members, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to telephone, written, and in-person inquiries from members and stakeholders
- Provide timely and accurate resolution of issues related to benefits, services, and policies
- Support and promote State Sponsored Programs through community events and collaborations
- Represent Elevance Health in community collaborations and events
- Perform new member orientations and provide superior quality outcomes
- High School Diploma or equivalent
- Minimum 1 year of customer service experience
- CHW certificate highly preferred
- Understanding of managed care and publicly financed health insurance
Elevance Health is an Equal Employment Opportunity employer. We offer a range of market-competitive total rewards, including merit increases, paid holidays, and wellness programs.
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