Assistant Vice President, Specialty Stop Loss

4 weeks ago

Plano, Texas, United States Lockton Full time
Job Summary:

Lockton Dunning Benefits is seeking an experienced professional to join our Specialty Stop Loss team as an Assistant Vice President. This role requires a subject matter expert who can consult with clients, analyze industry trends, and develop innovative solutions to meet their needs. The ideal candidate will possess strong knowledge of employee welfare benefits, insurance products, and risk management strategies.

Key Responsibilities:
  • Lead a team of dedicated professionals, directing work assignments, scheduling, and reviewing progress.
  • Monitor team workflow and redirect as needed to ensure prompt and accurate service.
  • Manage staff, including hiring, performance management, and training and development.
  • Manage a complex book of business with local and national clients, comprising various funding methods.
  • Act as an expert within the Stop Loss team, consulting with internal SMEs on complex strategies to optimize client satisfaction and retention.
  • Primary contact with vendor partners, negotiating plans and terms to optimize overall plan design.
  • Collect, review, and prepare data to issue to market for quotes into the stop loss program.
  • Execute client renewals by building relationships with key client stakeholders and asking effective probing questions to lead to innovative benefit plan designs.
  • Research and understand industry trends, carrier product offerings, and emerging trends.
  • Lead the implementation process with teams, TPA's, and stop loss carriers.
  • Support the generation of new business by collaborating with Producers in prospect meetings, acting as the technical SME, and leading the RFP process.
  • Ability to lead client meetings and provide strategic guidance and financial performance information.
  • Work with the team lead to ensure completion of reports and administrative actions for clients.
  • Act as a trusted business advisor by developing relationships with client contacts through effective communication and quality execution of plan designs/projects.
  • Meet with clients to review action items and communicate problems and/or vendor issues.
  • Develop and produce Request for Proposal (RFP) by coordinating vendor replies, developing an analysis from RFP responses, and preparing client report with recommendations.
  • Use discretion and independent judgment when analyzing industry trends and provide feedback to the team.
  • Ability to supervise and interview potential candidates for team employment.
  • Mentor and train team members to meet or exceed industry standards.
  • Identify and address client service issues, develop and implement processes and policies to improve overall client service.
  • Maintain an awareness of all large and potentially complicated claim-related matters, assist with negotiations and resolution of claim settlement on behalf of clients.
  • Interpret Clients' current plan and identify opportunities to expand lines of coverage.
Requirements:
  • Bachelor's Degree in Business Administration or related field and/or equivalent years of experience.
  • Minimum 7 years of experience in the insurance industry, specifically in employee welfare benefits.
  • Strong knowledge of all life, disability, health, and dental areas (both financial and benefits) for multiple insurance companies or TPA vendors.
  • Ability to drive differing financial arrangements and products available to clients.
  • Strong customer service skills, with the ability to develop strong client relationships with multiple clients.
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
  • Must have strong knowledge of vendor and competitors' strengths and weaknesses.
  • Strong interpersonal communication and critical thinking skills required.
  • Understands industry trends and governmental regulations.
  • Ability to protect confidential client and company information.
  • Ability to work in a fast-paced environment and multi-task effectively.
  • Current required licenses or ability to immediately obtain.
  • Legal right to work in the United States.

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