Customer Service Specialist

4 days ago


Madison Heights, Michigan, United States Sam's Club Full time

Join Our Front End Team

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Sam's Club is seeking a highly motivated and customer-focused Sales Associate Representative to join our front end team in Madison Heights, MI. As a key member of our team, you will play a vital role in ensuring an exceptional shopping experience for our members. Your primary responsibilities will include operating front end equipment such as cash registers, assisting with purchasing decisions, and maintaining a clean and organized sales floor.

We are looking for an individual who can thrive in a fast-paced environment and provides excellent customer service. If you have a strong work ethic, excellent communication skills, and a passion for helping others, we want to hear from you

Key Responsibilities:

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  • Provide exceptional customer service to members across the club">
  • Assist with purchasing decisions, answer questions, and resolve member issues">
  • Operate front end equipment such as cash registers, scanners, and mobile retail applications">
  • Maintain a clean and organized sales floor, including zoned areas and merchandise displays">
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What We Offer:

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At Sam's Club, we offer competitive pay, performance-based bonus awards, and a range of benefits to support your well-being and career growth. These include health benefits, financial benefits such as 401(k) and stock purchase plans, paid time off, and more.

Requirements:

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  • High school diploma or equivalent required">
  • 1+ years of retail experience, preferably in a customer-facing role">
  • Excellent communication and problem-solving skills">
  • Ability to work in a fast-paced environment and multitask effectively">
  • Familiarity with mobile retail applications and front end equipment">
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Salary Range: $16.00 - $23.00 per hour, depending on location and experience



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