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Onsite Calibration Technician

2 months ago

Chelmsford, Massachusetts, United States Essco Calibration Laboratory Full time
Job Overview

Essco Calibration Laboratory is recognized as New England's premier calibration and repair facility, delivering exceptional calibration services and solutions to a multitude of leading high-tech enterprises globally. Our core mission is to achieve customer satisfaction by fostering an environment committed to quality, capability, and punctuality.

We are currently seeking a full-time Onsite Calibration Technician to travel to various client locations throughout New England, originating from our Chelmsford, MA laboratory. This role involves the calibration of a diverse range of testing and measurement instruments, as well as process and temperature control devices.

Essco is a dynamic organization that offers opportunities for career advancement within a robust team-oriented atmosphere. The ideal candidate will be self-driven, organized, and a team player.

This position provides a competitive salary, a comprehensive benefits package, and promotes an excellent work-life balance.

Key Responsibilities:
  • Conduct all calibrations in accordance with established procedures and recognized industry standards.
  • Ensure that all tasks align with our mission of quality, capability, and timeliness.
  • Verify that all standards utilized are within their calibration due dates prior to use, and return standards to the laboratory when recalibration is necessary.
  • Adhere to the Essco Quality System.
  • Complete each assigned task punctually while ensuring customer satisfaction.
  • Document and assess the outcomes of calibrations performed.
  • Report to clients and document any discrepancies related to their equipment, including but not limited to: out-of-tolerance conditions, performance limitations, and damage.
  • Engage in continuous improvement initiatives and participate in team meetings.
  • Propose training programs and cross-training opportunities.
  • Stay informed and trained on evolving industry standards and processes.
  • Maintain high ethical standards and deliver outstanding customer service.
Qualifications:

Skills and Abilities:

  • Ability to work independently without supervision.
  • Strong communication skills to understand client needs and foster customer relationships through excellent service.
  • Exceptional organizational skills to manage a busy schedule effectively.
  • Basic IT setup skills for configuring laptops and printers at client sites.
  • Awareness and compliance with client safety protocols, prioritizing safety in all tasks.
  • Perform calibrations safely, accurately, and promptly, adhering to Essco and client-specific procedures.
  • Responsible for the proper handling, transportation, and maintenance of both Essco and client equipment.
  • Identify project supply and equipment needs and communicate them to the appropriate resources.
  • Complete timesheets and expense reports daily with accurate details.
  • Perform additional related duties as assigned.

Education and Experience:

  • High School diploma (required).
  • Three years of experience as a technician.
  • PMEL training or equivalent formal technical training (preferred).
  • Ability to apply metrology experience to a wide range of electronic and mechanical instruments.
  • Familiarity with ISO 17025, ISO 9001, and ANSI/NCSL Z-540 standards.
  • Proficient in using lab management software.
  • Strong verbal communication and listening skills.
Physical Requirements:
  • Ability to walk, climb, or balance as needed.
  • Regularly lift and/or move up to 85 pounds.
Work Environment:
  • Significant daily driving in a personal vehicle.
  • Client locations may include professional laboratories, clean rooms, or manufacturing environments.
  • Exposure to moving mechanical parts, pressurized cylinders, chemicals, and high voltage power.
  • Noise levels typically range from quiet to moderate.

Essco offers a comprehensive benefits and compensation package, including medical, dental, vision, life insurance, 401(k) with matching contributions, long and short-term disability, paid time off, and tuition reimbursement, all within a collaborative team environment.

Schedule:
  • 8-hour day shift.
  • Monday to Friday.
  • Overtime and weekends as required.
Supplemental Pay:
  • Bonus opportunities.
Work Location:

On the road.