Customer Service Representative

2 weeks ago


Albuquerque, New Mexico, United States HomeTeam Pest Defense Full time

About HomeTeam Pest Defense

We're a leading pest management company providing service to homeowners and homebuilders for 25 years. Our exclusive technology, Taexx built-in pest control system, sets us apart from the competition.

Job Summary

We're seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining good customer relationships.

Key Responsibilities

  • Provide information to prospective customers, initiate new service, and properly set up customer accounts
  • Maintain good customer relationships and escalate appropriate inquiries or problems to managers
  • Talk to, calm down, and diffuse customers

Requirements

  • High School/GED or better
  • 1 year of customer service experience
  • Ability to work independently

What We Offer

  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts, tuition reimbursement, and dependent scholarship awards

Why Join HomeTeam Pest Defense?

We value PEOPLE, PROGRESS, and PROFESSIONALISM. Our company is financially stable and growing as a subsidiary of (NYSE: ROL), headquartered in Atlanta, GA. We're a recession-resistant line of business with a growing industry.



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