Customer Service Representative
2 weeks ago
About HomeTeam Pest Defense
We're a leading pest management company providing service to homeowners and homebuilders for 25 years. Our exclusive technology, Taexx built-in pest control system, sets us apart from the competition.
Job Summary
We're seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining good customer relationships.
Key Responsibilities
- Provide information to prospective customers, initiate new service, and properly set up customer accounts
- Maintain good customer relationships and escalate appropriate inquiries or problems to managers
- Talk to, calm down, and diffuse customers
Requirements
- High School/GED or better
- 1 year of customer service experience
- Ability to work independently
What We Offer
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid Time off and holidays
- Employee discounts, tuition reimbursement, and dependent scholarship awards
Why Join HomeTeam Pest Defense?
We value PEOPLE, PROGRESS, and PROFESSIONALISM. Our company is financially stable and growing as a subsidiary of (NYSE: ROL), headquartered in Atlanta, GA. We're a recession-resistant line of business with a growing industry.
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