Order Taker-Cashier

5 days ago

Hershey, Pennsylvania, United States AEG Full time
Job Summary

We are seeking a highly skilled and customer-focused Order Taker-Cashier to join our team at AEG. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests and ensuring a seamless dining experience.

Key Responsibilities
  • Guest Service: Set the standard for guest-friendly service, ensuring that every interaction is positive and memorable.
  • Team Leadership: Monitor the work of service staff, including servers and runners, and assist the management team in the daily routine of the operation.
  • Financial Management: Control wage and supply costs, accurately enter guest checks into the point of sale system, and complete opening and closing responsibilities.
  • Reservations and Dining: Record dining reservations, inspect the room service area, equipment, and vehicles for cleanliness and proper maintenance.
  • Communication: Answer telephones, explain menus, and provide information to guests.
Requirements
  • Age and Education: Must be at least 18 years of age or older, and a high school diploma or equivalent is preferred.
  • Skills and Abilities: Proven guest relations, problem-solving, and organization skills, with the ability to operate a point-of-sale register and calculator, perform mathematical computations, and handle cash.
Work Environment

The schedule will vary according to operating needs, and hours will include days, evenings, weekends, and holidays. Physical requirements include walking, standing, bending, stooping, pushing, lifting up to 20 pounds, finger dexterity, and communicating clearly.

Equal Opportunity Employer

AEG is an Equal Opportunity Employer and welcomes applications from diverse candidates.

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