Dunkin' Restaurant Manager

4 weeks ago


Pasadena, California, United States Dunkin' Full time
Job Summary

As a General Manager for Dunkin', you will be responsible for leading a high-energy team to deliver exceptional guest experiences and drive sales growth. You will oversee the overall operation of the restaurant, ensuring compliance with Dunkin' standards, franchisee policies, and applicable laws.

Key Responsibilities

• Lead and develop a team of restaurant staff to achieve sales growth and guest satisfaction
• Ensure brand standards, recipes, and systems are executed consistently
• Create and maintain a guest-focused culture in the restaurant
• Review guest feedback and implement action plans to drive improvement
• Communicate restaurant priorities, goals, and results to team members
• Execute new product roll-outs, including training, marketing, and sampling
• Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation requirements
• Control costs to maximize profitability
• Manage cash over/short and ensure team members follow cash management policies

Requirements

• Previous leadership experience in retail, restaurant, or hospitality
• Basic computer skills and fluency in spoken and written English
• Strong analytical skills and business acumen
• Ability to train and develop a team
• Guest-focused and excellent leadership skills
• Must submit to a background check

About Dunkin'

Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated Dunkin' franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.

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