Medical Support Specialist
6 days ago
Overview:
We are seeking a Medical Support Specialist to join our team at Geisinger Health System. This role will be responsible for providing front-line support to our clinics and direct patient care activities.
Responsibilities:
- Patient Care: Provides patient care as directed by the licensed nurse, within the medical assistant scope of practice, in meeting the multidisciplinary care plan established for each patient
- Supportive Duties: Assists provider in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
- Data Management: Obtains and accurately documents patient information using the rooming tool within the electronic medical record
- Communication: Reinforces patient instructions to enhance patient understanding and adherence to treatment, and plan of care
- Lab Specimen Collection: Collects and prepares lab specimens, and completes associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency
- Incident Reporting: Reports patient concerns and questions to appropriate care team member and follows through as directed
- Supply Management: Inventories and orders supplies based on appropriate or established inventory levels, checks for expired items and removes expired supplies from inventory, assures adequate stock of supplies and equipment in rooms
- Equipment Maintenance: Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role, cleans and prepares exam rooms between patients
- Infection Control: Performs high level disinfection or sterilization per policy and procedure
- Patient Registration: Performs duties of Patient Access Representative including responsible for checking patients in for appointments and accurately verifying demographics, assures all check-in procedures are competed and monitors patient wait times, communicating changes to the patient as necessary
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