Grooming Salon Manager

5 days ago

Savannah, Tennessee, United States Tractor Supply Full time
Job Summary

This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. This includes overseeing daily operations of the salon, training and coaching staff, and providing exceptional customer service to all pet parents and their dogs.

Key Responsibilities
  • Maintain regular and predictable attendance.
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
  • Take the initiative to support selling initiatives, including thanking customers, engaging with customers and pets, advising products or services, and making it memorable.
  • Perform a combination of duties throughout the day, including managing day-to-day operations, assisting in hiring and onboarding new staff, partnering with store managers, driving salon growth, leading team members, providing professional grooming services, and ensuring the safety and well-being of animals.
Requirements
  • 2+ years of experience required.
  • High School Diploma is required.
  • Any suitable combination of education and experience will be considered.
Preferred Knowledge, Skills, and Abilities
  • Operate and use all grooming tools and equipment, including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products.
  • Communicate effectively with associates and customers.
  • Display compassion with animals and treat them accordingly.
  • Exhibit attention to detail.
  • Read, write, and count accurately to complete all documentation.
  • Problem-solving skills.
  • Basic computer skills.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
  • Working environment is favorable, generally working inside with moderate noise.
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Exposure to wet conditions, particularly when bathing dogs.
  • Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
  • Exposure to cats and dogs of all sizes, breeds, and temperaments.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
  • Promote a safe and productive work environment for team members and customers and adhere to company safety training and guidelines.
Physical Requirements
  • This position is non-sedentary.
  • It is essential that team members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
  • It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
  • Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
  • Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
  • Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.
  • Ability to utilize grooming instruments including shears and dryers.
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to successfully complete all required training.

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