Spa Coordinator
4 days ago
Serenity Spa is seeking a Part-Time Spa Coordinator to ensure the smooth operation of our spa. This role involves coordinating appointments, assisting guests, and managing administrative tasks.
Key Responsibilities- Guest Services:
- Provide exceptional customer service to spa guests, ensuring a positive and welcoming atmosphere.
- Schedule and confirm appointments via phone or in person.
- Offer information about spa services, packages, and promotions.
- Administrative Tasks:
- Maintain accurate client records and appointment schedules.
- Handle cash and credit card transactions with precision.
- Manage inventory of retail products and assist with product sales.
- Communication:
- Effectively communicate with spa therapists, management, and other staff members.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Maintaining Spa Ambiance:
- Ensure the cleanliness and organization of the spa reception area.
- Assist in maintaining a serene and welcoming atmosphere throughout the spa.
- Previous experience in a customer service or hospitality role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Basic computer skills and familiarity with booking software.
- Passion for health, wellness, and the spa industry.
- Thursday: 11a-8p
- Friday: 11a-8p
- Saturday: 8:30a-5:30p
Serenity Spa is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. We look forward to welcoming a new member to our team who shares our commitment to providing exceptional spa experiences.
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