Veterinary Front Desk Coordinator

2 days ago


Lemont, Illinois, United States Archer Veterinary Clinic Full time
About Archer Veterinary Clinic

We are a dedicated team of animal lovers committed to providing exceptional care and service to our furry friends and their owners. Our state-of-the-art hospital is equipped with the latest technology, including digital radiography, digital dental radiography, in-house labs, and more.

Job Summary

We are seeking a highly organized and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in setting the tone for their visit. Your excellent communication skills, attention to detail, and passion for animal care will make you an invaluable asset to our team.

Key Responsibilities
  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications
  • Previous experience as a veterinary receptionist or medical office assistant preferred.
  • Strong organizational and multitasking skills.
  • Ability to maintain a calm, professional, and positive demeanor.
What We Offer
  • All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
  • Paid time off. Take the time you need to recharge.
  • Schedule: This is a full-time position. Monday – Friday, with rotating Saturday hours. Hospital Hours: Monday-Thursday 7:30 -7:30 pm, Friday 730 am - 7 pm, and Saturday 7:30 am - 2 pm.
  • Salary: Pay based on experience and $500 Sign On Bonus.


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