Hearing Instrument Specialist

4 weeks ago


Brookline, Massachusetts, United States HearingLife Full time

About the Role:

We are seeking a highly skilled Hearing Instrument Specialist to join our team at HearingLife. As a key member of our team, you will be responsible for providing clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience.

Key Responsibilities:

  • Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users of best practices.
  • Perform checks on hearing aids and other amplification devices. This includes but is not limited to troubleshooting, conducting repairs to hearing aids, earmolds and cleaning of hearing aids.
  • Achieve practice growth with a strong mindset on sales and key business metrics while maintaining ethical practice standards.
  • Local community outreach including health fairs and developing physician relationships. You represent HearingLife as an advocate to making a life-changing difference.
  • Counsel patients on the purchase of their hearing aids, devices, and accessories. Maintain a current understanding of third-party payors and various payment methods in accordance with federal and state laws.
  • Understand and meet monthly, quarterly, and yearly clinical finance targets working closely with your PCC and Manager to achieve clinics financial KPIs.
  • Support Telehealth initiatives (Remote Care) to expand patient care and product portfolio including but not limited conducting hearing tests, coach and educate patients on hearing aid devices.
  • Maintain continuing education requirements based on state requirements.
  • Ability to operate audiometric equipment and to interpret the results.
  • Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients. Communication is key
  • All other duties as assigned

Requirements:

  • Active Hearing Aid Dispensing License or Audiology License in accordance with state requirements
  • 2+ years Hearing Aid sales experience or 2 years equivalent in industry training under a licensed HIS or AuD

About Us:

HearingLife is a national hearing care company under the Demant umbrella and in association with Oticon. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Benefits:

  • PTO & Paid Holidays
  • Work-Life balance is VERY important to us
  • Medical, dental, vision, and HSA
  • 401K+ Match
  • Tuition Reimbursement
  • Maternity Leave
  • Short Term and Long-Term Disability coverage
  • Free Life Insurance
  • Pet Insurance
  • Steeply discounted Hearing Aids and Products for you and your family members.
  • Childcare Savings Program
  • CEU Reimbursement


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