Store Consultant
3 days ago
In this dynamic role, you will be responsible for driving sales growth, delivering exceptional customer experiences, and building strong relationships with customers and colleagues alike. As a Sales and Service Expert at FedEx Office, you will be the go-to person for answering customer questions, resolving issues, and providing expert recommendations on products and services.
About the Role:
This role requires a strong passion for sales, exceptional customer service skills, and a keen understanding of retail operations. You will work closely with our management team to develop and implement sales strategies, manage inventory, and optimize store displays. In addition, you will be responsible for maintaining a clean and organized store environment, ensuring all equipment is in good working order, and adhering to company policies and procedures.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries, and resolving issues promptly and professionally
- Assist customers with purchasing decisions, recommending products and services that meet their needs
- Manage inventory levels, ordering supplies, and maintaining accurate records
- Maintain a clean and organized store environment, adhering to company standards for cleanliness and safety
Requirements:
We are seeking individuals with a strong track record of delivering exceptional customer experiences, preferably in a retail environment. A high school diploma or equivalent education is required, and 6+ months of specialized experience is preferred. Strong communication and interpersonal skills are essential, as is the ability to work in a fast-paced environment with minimal supervision.
Benefits:
FedEx Office offers a comprehensive benefits package, including health, vision, and dental insurance, retirement plans, and tuition reimbursement. We also offer opportunities for career growth and development, as well as a fun and supportive work environment.
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