Optical Care Specialist

7 days ago


Bellevue, Washington, United States EssilorLuxottica Full time

Job Overview

We are seeking a skilled Optical Care Specialist to join our team at EssilorLuxottica. As an Optical Care Specialist, you will play a crucial role in delivering exceptional patient care and ensuring seamless interactions between the doctor and retail functions.

Responsibilities

  • Greet customers promptly and provide personalized service to ensure their comfort and satisfaction.
  • Analyze prescriptions and patient information carefully to identify special needs and consult with Opticians or Retail Management when necessary.
  • Operate the POS system accurately and efficiently, collecting payment from customers while maintaining proper change and adhering to security procedures.
  • Maintain a safe working environment for all associates and patients, responding quickly to changes in store promotions and communicating effectively with staff.

Requirements

  • High School graduate or equivalent
  • Strong customer service skills (internal and external)
  • Familiarity with cash register, computers, and calculators
  • Organization skills and ability to multitask
  • Sales skills and knowledge of office and store merchandise


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