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Customer Service Representative

2 months ago

Deerfield, Massachusetts, United States Circle K Stores, Inc. Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and customer service efforts of our team.

Key Responsibilities:

  • Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Sales and Customer Service: Assist customers with purchases, process transactions, and provide product information and recommendations.
  • Team Support: Collaborate with other team members to achieve sales and customer service goals, and provide support as needed.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Previous Retail or Customer Service Experience: Preferred.
  • Excellent Communication and Interpersonal Skills: Required.
  • Ability to Work in a Fast-Paced Environment: Required.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive hourly rate and a comprehensive benefits package, including medical, vision, and dental insurance.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth within the company.
  • A Fun and Supportive Work Environment: We have a fun and supportive work environment that encourages teamwork and collaboration.

Physical Requirements:

  • Ability to Stand and/or Walk for Up to 8 Hours: Required.
  • Lift and/or Carry Up to 30 Pounds from Ground to Overhead: Required.
  • Occasionally Lift and/or Carry Up to 60 Pounds from Ground to Waist Level: Required.
  • Push/Pull with Arms Up to a Force of 20 Pounds: Required.
  • Bend at the Waist with Some Twisting Up to One Hour a Shift: Required.
  • Grasp, Reach, and Manipulate Objects with Hands: Required.