Food Service Operations Manager
1 week ago
Estimated Salary: $85,000 - $110,000 per year
About Marriott El PasoMission-driven and guest-focused, Marriott El Paso is a leading hospitality brand that strives to deliver exceptional experiences for our guests. We are committed to providing unparalleled service, comfort, and convenience in every aspect of our operations.
Job Summary:The Director of Catering will play a pivotal role in driving revenue growth, exceeding client expectations, and delivering seamless event execution. This dynamic leader will develop and implement comprehensive catering strategies, optimize team performance, and create a guest experience that reflects the hotel's brand standards.
Key Responsibilities:- Catering Sales and Revenue Growth: Drive sales and revenue growth through effective marketing strategies, relationship-building, and negotiation skills.
- Catering Budget Management: Create and manage catering budgets, forecasts, and reports to ensure fiscal responsibility and maximize profitability.
- Menu Development and Presentation Standards: Collaborate with culinary teams to design menus, presentation styles, and overall guest experience that aligns with Marriott's brand standards.
- Event Execution and Client Satisfaction: Ensure seamless event execution, foster strong relationships with clients, and maintain high levels of client satisfaction.
- Vendor Relationships and Stakeholder Engagement: Develop and maintain strong relationships with vendors, internal stakeholders, and clients to drive business success.
- Industry Trends and Competitor Analysis: Stay up-to-date with industry trends, competitor activity, and market conditions to inform strategic decisions.
- Compliance and Quality Assurance: Ensure compliance with hotel policies, procedures, and Marriott standards to maintain quality and consistency in all aspects of catering operations.
- Catering Leadership Experience: Proven leadership experience in catering or related field, with a track record of driving revenue growth and improving operational efficiency.
- Leadership, Communication, and Interpersonal Skills: Excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships with clients, vendors, and internal stakeholders.
- Attention to Detail and Organizational Skills: Strong attention to detail, organizational, and time management skills, with the ability to prioritize tasks and meet deadlines.
- Pressure Management and Adaptability: Ability to work under pressure, handle multiple tasks, and adapt to changing circumstances in a fast-paced environment.
- Catering Management Software Proficiency: Proficiency in catering management software and tools, with the ability to analyze data and make informed decisions.
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