Animal Care Liaison

2 days ago


Ellicott City, Maryland, United States VetEvolve VA LLC Full time
As a dedicated Client Services Professional at VetEvolve VA LLC, you will be responsible for delivering top-notch client experiences while supporting our veterinary team. Your expertise in customer service and communication will ensure that clients receive personalized attention and accurate information throughout their interactions with us.

Main Duties
  1. Manage client communications effectively, responding to questions and concerns in a timely and professional manner.
  2. Process payments and finalize invoices accurately, ensuring seamless transactions.
  3. Collaborate with medical staff to provide clients with clear information and educate them about their pets' health.
  4. Maintain a clean and organized workspace, adhering to hospital standards.

Essential Skills
  • A minimum of 2 years of experience in veterinary services, preferably as a CSR or veterinary assistant.
  • Ability to lift up to 50 pounds, stand, and walk for extended periods, demonstrating physical stamina.
  • Exceptional written and oral communication skills, with basic computer proficiency and Microsoft Office skills.

Compensation and Perks
This role offers a competitive hourly rate of $18-$22, with opportunities for overtime and a comprehensive benefits package for full-time employees, including health insurance, paid time off, and more.

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