Respiratory Equipment Delivery Specialist

3 weeks ago


Fort Myers, Florida, United States Rotech Inc Full time
About Rotech

Rotech Healthcare Inc. is a leading national provider of medical equipment, services, and customer care through hundreds of locations across 45 states.

Our mission is to empower patients to manage their health and treatment at home by delivering high-quality products and services with outstanding customer care.

Job Summary

We are seeking a dedicated Patient Service Technician to join our team. In this role, you will be responsible for delivering and setting up medical equipment at patient addresses, educating them on the safe use and maintenance of the delivered items.

Key Responsibilities
  • Deliver and Set Up Medical Equipment: Safely transport and deliver medical equipment to patient addresses, ensuring timely and efficient setup.
  • Patient Education: Educate patients and/or caregivers on the safe use and maintenance of delivered medical equipment.
  • Customer Support: Assist customers with equipment-related issues, providing prompt and effective solutions.
  • Quality Improvement: Collaborate with the team to implement quality improvement programs, meeting company and regulatory standards.
  • Vehicle Maintenance: Maintain assigned company vehicles in a clean and safe working condition.
  • Record Keeping: Accurately complete shipping papers, delivery reports, and other required documentation.
Requirements
  • Education: High school diploma or GED equivalent.
  • Experience: One year of related work experience preferred, including experience with medical equipment and customer service.
  • Skills: Effective communication, problem-solving, time management, and self-motivation skills.
Benefits
  • Competitive Salary: $40,000 - $60,000 per year, depending on experience.
  • Overtime Pay: Paid overtime for non-exempt hourly positions based on business needs.
  • Employee Discounts: Access to employee discount programs for medical equipment and services.
  • 401(k) Plan: Company-sponsored 401(k) plan with matching contributions.
  • Health Insurance: Comprehensive medical, prescription, dental, and vision insurance plans.


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