Service Delivery Coordinator

4 days ago


Tampa, Florida, United States Millennium Recruiting, Inc. Full time
Job Description

We are seeking a highly organized Service Delivery Coordinator to ensure seamless customer experiences. This role involves communicating with customers to identify their needs, processing requests, and escalating complaints when necessary.

Key Responsibilities:
  • Field a large volume of customer inquiries
  • Gather relevant information to provide effective solutions
  • Refer to established scripts for various customer service scenarios
  • Apply customer service principles to build strong relationships
  • Record all customer interactions
Essential Qualifications:
  • High school diploma/GED required
  • Experience in customer-facing positions preferred
  • Strong technical skills and proficiency in software applications
  • Excellent communication and interpersonal skills

Estimated Annual Salary: $45,000 - $60,000



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