Patient Access Coordinator
2 weeks ago
At Blessing Hospital, we are seeking a Patient Access Specialist-Scheduling to join our team. In this role, you will be responsible for accurately scheduling patient appointments, obtaining and verifying patient information, and providing excellent customer service to our patients and staff.
Key Responsibilities:
- Scheduling and Documentation:
- Accurately schedule patient appointments according to schedule guidelines and provider preferences.
- Inform and instruct patients on procedure/appointment preparation.
- Obtain and maintain accurate electronic medical records (EMRs).
- Communication/Customer Service:
- Answer incoming phone calls in a timely and customer service-friendly manner to assist callers with scheduling needs.
- Collaborate with other departments and outside entities to ensure accurate scheduling and continuation of care for patients.
- Patient Registration/Insurance Verification/Cashier:
- Update patient information, including demographics and insurance information.
- Verify insurance coverage through proper portals and established procedures.
Requirements:
- Education and Experience: Prefer High School Diploma or equivalent, with a completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility.
- License/Certificates: N/A
- Special Skills and Aptitudes: Effective interpersonal relationships skills, ability to handle confidential information, and ability to adapt resources to meet the needs of the situation.
What We Offer:
- A dynamic and supportive work environment
- The opportunity to work with a talented team of healthcare professionals
- Competitive compensation and benefits package
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