Case Management Assistant

1 day ago


Peoria, Illinois, United States Carle Health Full time
Job Summary

We are seeking a highly skilled Case Management Assistant to join our team at Carle Health. As a key member of our Case Management team, you will play a critical role in ensuring the smooth transition of patients from our hospital to their next level of care.

Key Responsibilities
  • Collaborate with RN Case Managers and Social Workers to develop discharge plans for patients
  • Assist with nursing home placement and ensure a smooth transition for patients
  • Maintain Medicare regulatory compliance with the delivery of Important Message documents
  • Perform daily tasks as assigned by Case Managers and Social Workers, including arranging transportation and making referrals
  • Schedule post-discharge appointments and coordinate external primary and specialty services
  • Communicate post-discharge directives and appointments to patients and families
  • Document assistance in Case Management system and Epic
  • Collect data on assigned patients and ensure accurate documentation
  • Provide routine office and clerical support to department staff
Requirements
  • Three or more years of experience in a customer service-focused role, preferably in a healthcare setting
  • Good problem-solving skills, self-directed, and able to complete assigned work independently
  • Effective interpersonal and communication skills with individuals in diverse professional and patient groups
  • Ability to work well under pressure and prioritize tasks effectively
  • Strong typing and organizational skills, with attention to detail
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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