Service Assistant

4 days ago


Alpharetta, Georgia, United States Jenis Splendid Ice Creams LLC. Full time
About the Role

We are seeking a highly motivated and customer-focused Service Assistant to join our team at Jeni's Splendid Ice Creams LLC.

Key Responsibilities
  • Lead shifts and perform limited executive functions, including inventory management and handling deposits.
  • Act as a coach and role model for the shop team, providing expert guidance on on-the-line operations and service functions.
  • Develop and maintain a strong work ethic, with a focus on delivering exceptional customer service and ensuring a positive shop experience.
  • Collaborate with the shop team to achieve sales goals and maintain a clean and safe work environment.
  • Participate in ongoing training and development to enhance skills and knowledge, with a focus on leadership and customer service.
Requirements
  • Full-time presence with night and weekend availability.
  • Passion for customer service and a commitment to delivering exceptional experiences.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; prior retail or customer service experience preferred.
Benefits
  • Competitive hourly rate + tips.
  • Full-time hours.
  • Paid time off and holidays.
  • 401k matching program.
  • Opportunities for career development and advancement.

Jeni's Splendid Ice Creams LLC is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from candidates of all backgrounds and experiences.


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