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7 days ago
Accel Entertainment Gaming is the largest gaming terminal operator in the nation, providing slot machines, redemption terminals, and amusements to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country.
About the PositionThe primary responsibilities of this position include setting redemption loads for video gaming terminals and redemption terminals, replenishing cassettes, installing, maintaining, and servicing amusement and video gaming equipment owned/operated by the Company and located in contracted establishments.
Key Responsibilities- Delivering and collecting cassettes to and from customer locations per the assigned route schedule, through the use of a company provided vehicle
- Maintain exceptional Customer Service with location staff and patrons
- Required to drive company vehicles, including but not limited to, various sized cargo vans and SUV's through out the entirety of scheduled shift
- Completing necessary paperwork to properly document access to VGTs and RTs as well as the movement of company property to and from customer locations
- Adhering to established Standard Operating Procedures
- Remaining alert and prepared at all times, following established safety and security protocols, and watching for the accidental mishandling of packages that might result in a loss
- Maintaining continuous communication with security personnel while on route
- Returning all valuables handled throughout the daily scheduled route
- Must have excellent interpersonal and customer service skills
- Minimum of 21 years of age
- A valid driver's license and maintenance of a satisfactory driving record
- Proficient in Microsoft Outlook
- Proficient with smartphone technology
- Legible Writing Skills
- Effective and accurate communication
- Excellent ethics and integrity
- Excellent customer service
- High attention to detail
- Ability to work independently
- Ability to adapt and understand working components of machines and provide Level 1 service while on site
- Professional demeanor
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