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Guest Advocate

2 months ago

Novato, California, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.

About the Role

We're seeking a Guest Advocate to join our team, responsible for delivering exceptional guest experiences and ensuring seamless interactions. As a Guest Advocate, you'll be the face of Target, providing personalized service, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide exceptional guest service, ensuring a welcoming and inclusive experience
  • Resolve guest issues and concerns in a timely and professional manner
  • Upsell and promote Target's products and services
  • Work efficiently to minimize guest wait times while maintaining accuracy
  • Stay up-to-date on product knowledge and features
  • Participate in training and development opportunities to enhance skills and knowledge
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Ability to work a flexible schedule, including nights, weekends, and holidays
What We Offer

Target offers a competitive benefits package, including financial and education benefits, as well as opportunities for growth and development. We're committed to creating a diverse and inclusive work environment, and we welcome applications from qualified candidates who share our values.