IT Quality Assurance Specialist
4 weeks ago
The Quality Assurance Analyst will work closely with the QA Team Lead and QA Engineer to test and evaluate in-house and third-party applications to ensure its outputs meet, or exceed, organizational standards and requirements. The right candidate will use their skills to monitor and continuously improve the quality of our system processes and outputs within our Quoting and Ordering applications (OMS + Paradigm), customer facing applications and the transition to our manufacturing solutions. This individual will work collaboratively with our Product Engineering and Application Development teams to help provide stability and accountability to our customer facing applications.
Key Responsibilities- Develop and execute test plans to ensure all objectives are met
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the application
- Identify and remedy defects within the production process
- Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
- Ensure that user expectations are met during the testing process
- Investigate customer complaints and product issues
- Identify, record, thoroughly document, and track bugs using Jira
- Perform regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products
- Investigate causes of non-conforming software and propose solutions
- Track quality assurance metrics
- Stay up to date with new testing tools and strategies
- People-oriented, deep listening, creative
- Accurate, Conscientious, Thorough, Detail-Oriented
- Self-Driven, Self-Motivated, Creative
- Advanced Computer Knowledge + Microsoft Office (Excel Focus)
- Ability to comprehend Complex Expressions / Decision Trees
- Excellent Math Skills
- Excellent written and verbal communication skills
- Team-Oriented and Passionate about Customer Experience
Marvin is a family-owned and -led window and door company committed to creating better ways of living. We're one of America's Top 20 Large Employers of 2024, according to Forbes Magazine. Our 16 locations across North America manufacture Marvin's portfolio of products, including Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands. We live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond, with perks like a $300 annual wellbeing account, Better Living Day, and profit sharing.
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