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Senior Customer Service Leader
2 months ago
As a Lead Customer Service Representative, you will play a crucial role in enhancing the customer experience within our retail environment. Your leadership will guide a team dedicated to providing exceptional service.
Key Responsibilities- Oversee daily operations of the customer service department.
- Ensure team members are trained and equipped to handle customer inquiries effectively.
- Foster a positive and productive work atmosphere.
- Monitor customer interactions to maintain high service standards.
The ideal candidate will possess strong communication skills and a commitment to customer satisfaction. Experience in retail or customer service management is preferred.
Work EnvironmentThis position requires flexible availability to meet the needs of our customers and support the team effectively.
