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Senior Manager, HR Chief of Staff

4 weeks ago

Dinan, Bretagne, United States Capital One Full time
About the Role

We are seeking a highly skilled and experienced Senior Manager, HR Chief of Staff to join our Product Strategy and Operations team. As a key member of our leadership team, you will drive strategy and innovative customer experiences alongside key product, Tech, and design leadership.

Key Responsibilities
  • Drive creation of longer-term integrated OneTeam strategy and roadmap, in partnership with product, design, and engineering leaders, ensuring we maintain a broader enterprise and external market lens
  • Lead regular cadence of strategic planning and leadership alignment (e.g., monthly business reviews, quarterly syncs, annual planning sessions), being sure to interpret data/trends and continually orient team towards highest leverage opportunities
  • Drive continued development of OneTeam associate engagement strategy (with help from existing Culture and Community pod) to help deliver on our talent imperatives
  • Drive continued excellence for the product management function and implement key initiatives to continually raise bar on what great looks like, including product discovery, goaling, roadmap planning, prioritization, budgeting, and reviews (leveraging Elevate Product processes where possible)
  • Drive OneTeam operating model, in partnership with operations leads across design and engineering organizations, including PI planning, retrospectives, demo days, and business reviews
  • Drive a culture of excellence by establishing and monitoring key performance indicators (KPIs) and reporting out to broader set of stakeholders
  • Draft decks, communications, newsletter inputs, and other HR Product related assets to showcase impact and drive continued stakeholder engagement
  • Partner horizontally with other operations leads/chiefs of staff to support events/meetings/initiatives, gather inputs and feedback, and participate in recognition ceremonies
  • Represent HR OneTeam in enterprise-wide forums and coordinate relevant cross-team initiatives and interdependencies
  • As needed, offer other ad-hoc consulting or operational support to major chief of staff projects or organizational needs/opportunities
Requirements
  • Bachelor's Degree or Military experience
  • At least 8 Years of Project Management experience
  • Preferred Qualifications:
    • Masters Degree
    • 5+ years of digital product management experience
    • At least 3 years of experience in Agile product management
    • At least 10 years of Project Management experience
About Capital One

Capital One is a Fortune 500 company and one of the nation's top 10 banks. We offer a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.

We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.