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Front Desk Associate

2 months ago

Vail Colorado, United States Manor Vail Lodge Full time
About Us

At Manor Vail Lodge, we prioritize our employees' growth and well-being. Our company culture is built on a foundation of diversity, inclusivity, and support. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our approach to training and mentorship.

Job Summary

We are seeking a Front Desk Intern to join our team. As a Front Desk Intern, you will be responsible for greeting and registering guests, assigning rooms, and providing exceptional customer service. You will also have the opportunity to learn about our reservations and housekeeping processes.

Key Responsibilities
  • Greet and register guests, assigning rooms and providing directions and information about our property and amenities.
  • Answer inquiries about hotel services, registration, and local attractions.
  • Keep records of room availability and guests' accounts.
  • Compute bills, collect payments, and make change for guests.
  • Post charges to ledgers and deposit guests' valuables in the hotel safe.
Requirements
  • High school diploma or equivalent required; related experience and training a plus.
  • Ability to read, write, and speak effectively.
  • Basic math skills and ability to calculate figures and amounts.
  • Knowledge of Microsoft Office products and Spring Miller Rooms Management System database software.
What We Offer
  • $17.00-$20.00 per hour, depending on qualifications and experience.
  • Shared housing or $20.00 per hour without housing.
  • Benefits include retirement benefits, Colorado sick time, vacation pay, and parking.