Order Fulfillment Specialist

3 weeks ago


Durham, North Carolina, United States Epicypher Inc Full time
EpiCypher Job Description:
e As a Customer Service Representative I, you will play a vital role in supporting our customers by promptly responding to their inquiries via telephone, fax or email. Your primary responsibilities include initiating product orders, preparing order fulfillment documentation, and collaborating with internal teams to ensure smooth order processing.

We are seeking an individual with excellent communication and organizational skills, and adept at problem solving. Proficient computer, data entry, and CRM system skills are essential for this role. Strong organizational skills and attentional to detail are must-haves, as well as being able to consistently meet deadlines. Self-motivation and a team player mindset are also crucial for success in this position.

As a valued member of our team, you can expect a competitive salary of $62,000 per year, commensurate with experience. A comprehensive benefits package includes subsidized health, dental, and vision; paid vacation, sick leave, and parental leave; federal and floating holidays, mental health day; 401k matching up to 5%; professional development reimbursement; paid life insurance and stock options.

We value diversity and inclusion in the workplace and strive to create an environment where everyone feels welcome and supported.

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