Hotel Guest Experience Manager

4 days ago


Colby, Kansas, United States Bosselman Motels, Inc Full time

Job Title: Hotel Guest Experience Manager

About Us

Bosselman Motels, Inc is a leading provider of lodging services with a focus on delivering exceptional guest experiences. Our team is dedicated to providing outstanding service and creating memorable stays for our guests.

Salary and Benefits

The estimated salary for this position is $15.00 per hour. In addition to competitive pay, we offer a range of benefits, including paid vacation time, 401K matching, and health insurance.

Job Description

We are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Guest Experience Manager. As a key member of our front desk staff, you will be responsible for managing the guest experience, handling transactions, and providing exceptional customer service.

  • Manage the front desk and provide exceptional guest experiences.
  • Handle transactions, including cash deposits and credit card payments.
  • Take reservations via phone or in-person.
  • Answer phones in a professional and friendly tone.
Requirements

To be successful in this role, you must have:

  • Motel/hotel, retail, or guest service experience.
  • Basic computer skills and ability to learn new systems quickly.
  • Reliable transportation and phone.
  • Availability to work holidays, weekends, and flexible schedules.
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