Hotel Guest Experience Manager
4 days ago
Job Title: Hotel Guest Experience Manager
About UsBosselman Motels, Inc is a leading provider of lodging services with a focus on delivering exceptional guest experiences. Our team is dedicated to providing outstanding service and creating memorable stays for our guests.
Salary and BenefitsThe estimated salary for this position is $15.00 per hour. In addition to competitive pay, we offer a range of benefits, including paid vacation time, 401K matching, and health insurance.
Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Guest Experience Manager. As a key member of our front desk staff, you will be responsible for managing the guest experience, handling transactions, and providing exceptional customer service.
- Manage the front desk and provide exceptional guest experiences.
- Handle transactions, including cash deposits and credit card payments.
- Take reservations via phone or in-person.
- Answer phones in a professional and friendly tone.
To be successful in this role, you must have:
- Motel/hotel, retail, or guest service experience.
- Basic computer skills and ability to learn new systems quickly.
- Reliable transportation and phone.
- Availability to work holidays, weekends, and flexible schedules.
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