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Patient Care Technician

2 months ago


Weymouth, Massachusetts, United States South Shore Health Full time

Job Overview
The Patient Care Technician plays a vital role in supporting patient care across various nursing departments. This position involves the safe transportation of patients using wheelchairs or stretchers, managing dispatch services, and ensuring accurate documentation of all services provided.

Key Responsibilities
1. Patient Support: Demonstrates the necessary skills and judgment to deliver both direct and indirect care to patients under the supervision of licensed healthcare professionals.
2. Observation: Monitors and reports patient data and status to the assigned Registered Nurse (RN).
3. Emergency Response: Reacts promptly to peaks in patient acuity and emergency situations as directed by nursing staff.

Professional Growth
Maintains up-to-date knowledge and certifications, including Basic Life Support (BLS). Acts as a mentor for new team members and demonstrates a willingness to accept constructive feedback. Fosters positive professional relationships with colleagues across various disciplines to enhance workplace morale.

Safety and Quality Assurance
Commits to a 'Culture of Safety' by taking personal responsibility for maintaining a secure environment. Verifies patient identification using two identifiers before any procedure and understands individual roles during hospital codes and emergency situations. Adheres to current hand hygiene guidelines and universal precautions, ensuring the appropriate use of personal protective equipment.

Technology Proficiency
Utilizes required software applications effectively and understands operational procedures during system downtimes.

Compliance
Operates within the legal, regulatory, and ethical standards relevant to the role. Ensures the privacy and security of patient information and addresses potential compliance issues with management.

Patient and Family-Centered Care
Respects the values, preferences, and needs of patients and their families. Collaborates with them in planning, implementing, and evaluating care, welcoming their involvement at all times.

Cultural Competence
Recognizes and addresses the unique needs of diverse populations, utilizing resources such as interpreter services when necessary.

Qualifications
Preferred: High School Diploma or GED. Previous experience as a Nursing Assistant or in a similar role is advantageous. Basic medical terminology and computer skills are required, along with effective communication abilities.