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Field Operations Specialist

2 months ago

Fort Worth, Texas, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology services, connecting people, data, and applications across the globe. Our mission is to ignite business growth by delivering innovative solutions that meet the evolving needs of our customers.

The Role

We are seeking a highly skilled Field Technician II to join our team in Texas. As a Field Technician II, you will be responsible for installing, maintaining, and troubleshooting network equipment and circuits, including fiber optic transport, Ethernet, and IP network layers.

Main Responsibilities
  • Troubleshoot network equipment and remove/replace defective equipment to ensure network integrity.
  • Install and test Next Generation technologies, including Edge Compute, Wavelength services, and Fiber Optic Transport.
  • Perform installation, change, and decommissioning of network and customer equipment, including delivery of end-user services.
  • Assist other personnel with these activities as needed.
  • Utilize industry-standard software and hardware to accurately locate, mark, and protect underground outside plant facilities.
  • Manage assets and replenish on-site/truck materials, coordinate shipping and receiving of company and customer materials, and maintain tools, test sets, and network equipment.
  • Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment.
  • Update/report inventory records changes, complete transactional updates within systems, and enter appropriate time logs.
  • Provide status updates and reports problem situations related to assignments to management.
Requirements
  • 2+ years' experience in installation, test, and turn-up of telecommunication equipment, including SONET, DCS, DWDM, routers, and switches.
  • Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure, and knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • High degree of experience and/or knowledge of at least two of the four major technician disciplines: Transmission, Switching, TCP/IP, and Outside Plant.
  • Ability to quickly learn corporate databases and maintain site security and cleanliness.
  • Valid driver's license and satisfactory driving record.
  • High School diploma or GED.
  • Attention to detail with good organizational capabilities and ability to prioritize with good time management skills.
What We Offer

Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development. We are an equal employment opportunity employer and welcome applications from diverse candidates.