Finance Operations Specialist

2 weeks ago


Weston, United States The Staffing Resource Group Inc Full time

{"Job Title": "Finance Operational Admin II (Collections)", "Job Type": "Full-Time, Hybrid Schedule", "Salary": "$24.00 per hour", "Location": "Weston FL 33331", "Job Responsibilities": "The Finance Operational Admin II (Collections) will be responsible for making outbound calls to customers to resolve overdue balances as determined by the Accounts Receivable (AR) system. This role involves managing customer accounts according to predefined strategies and utilizing experience to identify customer needs and provide solutions.", "Essential Job Functions": "Follow up and complete next action items based on account management strategies. Contact assigned accounts for payments using various methods defined by account management strategies. Maintain proper documentation in the AR system. Analyze customer payment trends and recommend solutions to reduce account balances. Resolve payment delay issues, deductions, and cash application problems communicated by customers. Communicate with customers via telephone, computer, and written correspondence regarding account status and payment resolutions. Collaborate with inter-departmental initiatives to meet goals and enhance collections effectiveness. Process customer payments and provide necessary documentation. Perform tasks within established guidelines and release orders.", "Required Knowledge and Skills": "Proficiency in business English, spelling, grammar, and punctuation. Familiarity with business and personal computer hardware and software applications. Experience with collections in a high-volume transaction environment. Proficiency in Windows and Excel. Effective oral and written communication. Strong relationship-building skills. Excellent customer service abilities with both internal and external customers. Analytical and problem-solving skills with keen attention to detail. Strong interpersonal skills in verbal and written communication. Ability to work independently and achieve desired results.", "Education/Experience": "Minimum of an Associate's Degree preferred. Five (5) years of business-to-business collections experience required.", "Physical Requirements": "Occasional sitting for extended periods at a workstation or mobile equipment.", "Visual Acuity": "Activities such as computer work, data analysis, and extensive reading.", "Working Environment": "May require wearing personal protective equipment (PPE) during on-site visits (e.g., safety glasses, hearing protection, gloves, etc.)."}



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