Account Resolution Coordinator

7 days ago


Glen Burnie, Maryland, United States MetaCoastal LLC Full time
Key Responsibilities
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The successful Client Resolutions Coordinator will have a strong analytical mind, excellent communication skills, and the ability to prioritize tasks effectively. Key responsibilities include:

  • Providing exceptional customer service and resolving client issues in a timely manner
  • Reviewing client surveys and completing necessary follow-up actions daily
  • Coordinating client relocations when necessary, based on policy
  • Providing proactive information to clients regarding their accounts and concerns

This role requires a high level of organization, attention to detail, and ability to work independently with minimal supervision.



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