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Supervisor Clinic Coordinator

2 months ago

Tampa, Florida, United States Florida Medical Clinic Full time
Job Summary

This is a full-time opening for an Office Supervisor Lead at Florida Medical Clinic. The successful candidate will have at least one year of supervisory experience in an outpatient medical office setting. The ideal candidate will be organized, detail-oriented, and able to learn and adapt to new systems and procedures.

Key Responsibilities
  • Manage and maintain physician schedules
  • Monitor employee tasks and implement new work routines as needed
  • Investigate and resolve clinical tasks in a timely manner to maintain optimal efficiency in the department
  • Address software, hardware, phone, and Quick Q system issues and create IT tickets if unable to resolve
  • Oversee office inventory and generate purchase requisitions
  • Coordinate and oversee outside chart audits
  • Liaison to patients and assist with completion of paperwork
  • Verify insurance benefits on surgery patients and determine and obtain preauthorization as needed
  • Assist patients regarding surgery dates and book patients for cataract consultations and surgery
  • Collect and process surgery payments
  • Prepare patient charts for surgery and provide caring help to patients before, during, and after surgery
  • Schedule patient surgical procedures according to established policies and procedures
  • Provide call confirmations to all surgical patients prior to their procedure
  • Handle timely follow-up to prospective, current, and past surgical patients
Requirements
  • High school graduate or GED equivalent
  • 1 year of experience in a supervisor role in an outpatient medical setting
  • Strong computer proficiency and comfort with Electronic Medical Record and Practice Management Software systems
Work Environment

Florida Medical Clinic is a dynamic and growing healthcare organization. The successful candidate will be working in a fast-paced office environment with a team of dedicated professionals. The ideal candidate will be able to work independently and as part of a team, and will be able to adapt to changing priorities and deadlines.