Customer Relations Specialist

3 weeks ago


Chaska, Minnesota, United States Jeremy Senn - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Specialist. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.

Key Responsibilities
  • Client Relationship Management: Forge enduring relationships with clients, proactively follow up to ensure continued satisfaction, and identify opportunities to upsell and cross-sell products and services.
  • Insurance Sales and Marketing: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions, and drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services.
  • Team Collaboration: Work closely with our team to achieve sales targets, share best practices, and provide exceptional customer service.
What We Offer
  • Competitive Compensation: Earn a salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including 401K with employer match, group health, dental, and vision, HSA benefit, life insurance, disability insurance, and paid time off.
  • Professional Development: Receive paid licensing and training, enabling you to develop your skills and expertise in the insurance industry.
Requirements
  • Customer Focus: Demonstrate a passion for delivering exceptional customer service and building strong relationships with clients.
  • Communication Skills: Possess excellent written, verbal, and listening communication skills, with the ability to effectively communicate with clients and colleagues.
  • Marketing and Sales: Show a keen interest in marketing products and services based on customer needs and have a proven track record of driving business growth.
  • Teamwork: Be able to work collaboratively as part of a team, sharing best practices and providing exceptional customer service.


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