Energy Assistance Program Specialist

1 week ago


Chaska, Minnesota, United States Scott Carver Dakota CAP Full time
Job Summary

We are seeking a highly skilled and detail-oriented Energy Assistance Program Specialist to join our team at Scott, Carver, Dakota CAP Agency. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, processing energy assistance applications, and maintaining accurate records.

Key Responsibilities
  • Process energy assistance applications and determine eligibility requirements
  • Provide excellent customer service to clients, answering questions and addressing concerns
  • Maintain accurate and up-to-date records, including client information and application status
  • Work collaboratively with other team members to ensure seamless service delivery
  • Stay up-to-date on program regulations and policies, ensuring compliance and accuracy
Requirements
  • Associate's degree and one year of experience in customer service or a related field
  • Strong communication and problem-solving skills, with the ability to work in a fast-paced environment
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a meaningful difference in the lives of our clients


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