Current jobs related to Customer Service Specialist - Phoenix, Arizona - FMG EXPRESS FACILITY MANAGEMENT GROUP LLC

  • Customer Service Associate

    1 week ago

    Phoenix, Arizona, United States All State Specialist, LLC Full time

    We are seeking a skilled Customer Service Associate to join our team at All State Specialist, LLC. As a Customer Service Associate, you will be responsible for providing exceptional customer support via phone, email, and chat. Your primary goal will be to resolve customer inquiries efficiently and maintain a positive customer experience.To succeed in this...

  • Customer Service Specialist

    1 month ago

    Phoenix, Arizona, United States The Bank of America Corporation Full time

    About UsThe Bank of America Corporation is a leading financial institution dedicated to helping individuals and businesses achieve their financial goals. Our mission is to provide exceptional customer service and support to our clients, while fostering a culture of innovation and excellence.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Specialist

    4 weeks ago

    Phoenix, Arizona, United States HotFoot Recruiters Full time

    Customer Service SpecialistHotFoot Recruiters is excited to partner with an international chemical manufacturing company to fill the position of Customer Service Specialist.This role involves managing the entire order fulfillment process, from processing orders and monitoring inventory to collaborating with internal teams and resolving any arising issues.Key...

  • Customer Service Specialist

    3 days ago

    Phoenix, Arizona, United States LanceSoft, Inc. Full time

    Job Summary:LanceSoft, Inc. is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients by handling all inbound telephone calls related to tax compliance and general information requests.Key Responsibilities:- Answering...

  • Customer Service Specialist

    2 weeks ago

    Phoenix, Arizona, United States The Bank of America Corporation Full time

    About UsThe Bank of America Corporation is a leading financial institution dedicated to helping individuals and businesses achieve their financial goals. Our mission is to provide exceptional customer service and support to our clients, while fostering a culture of innovation and excellence.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Specialist

    1 month ago

    Phoenix, Arizona, United States Arrivia, Inc. Full time

    About This Role:The Client Support Specialist position is a mid-level individual contributor at Arrivia, Inc. This role specializes in delivering exceptional customer service, assisting with both members and clients. The successful candidate will respond to customer complaints, concerns, and questions in a timely manner with satisfactory resolution.Key...

  • Customer Service Specialist

    2 months ago

    Phoenix, Arizona, United States KLA Full time

    Job SummaryKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. As a Customer Service Specialist, you will play a critical role in ensuring the high performance and productivity of our products through a flexible portfolio of services.Key ResponsibilitiesEvaluate, analyze, diagnose, and troubleshoot technical...

  • Customer Service Specialist

    13 hours ago

    Phoenix, Arizona, United States Sunny Susanto - State Farm Agent Full time

    ROLE DESCRIPTION:Sunny Susanto - State Farm Agent is seeking a detail-oriented professional to support sales duties and customer relationships.As a Customer Service Specialist on our team, you will utilize your excellent communication skills to provide prompt and accurate customer service, including responding to inquiries regarding insurance availability...

  • Cashier (Phoenix) - Customer Service Specialist

    4 weeks ago

    Phoenix, Arizona, United States Safeway Full time

    Customer Service SpecialistAs a Customer Service Specialist at Safeway, you will be the face of our company, providing exceptional customer service to our valued customers. Your primary responsibility will be to ensure that every customer interaction is positive and memorable.Key Responsibilities:Provide prompt, efficient, and friendly customer service by...

  • Customer Claims Support Specialist

    3 weeks ago

    Phoenix, Arizona, United States Southwest Service Administrators Inc Full time

    Position OverviewThe Customer Claims Support Specialist role offers a unique opportunity to deliver exceptional service within the health and welfare sector. Key Responsibilities:Address inquiries related to benefits and claim statuses.Resolve intricate issues while collaborating effectively with team members.Maintain accurate data entry and...

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Sam's Club Full time

    Member SpecialistAt Sam's Club, we are seeking a skilled Member Specialist to join our team. As a Member Specialist, you will be responsible for providing exceptional customer service by maintaining the self-checkout area, resolving member issues and concerns, and promoting Sam's Club products and services.Key Responsibilities:Provide member service...

  • Customer Service Representative

    3 days ago

    Phoenix, Arizona, United States O'Reilly Auto Parts Full time

    Key Responsibilities:O'Reilly Automotive is seeking a Customer Experience Specialist to deliver exceptional customer service to internal and external customers. Key responsibilities include providing access for customers to voice concerns or complaints, receiving and responding to incoming customer inquiries, and assisting customers with product and...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States DSV Full time

    Customer Service Specialist, Carrier Sales, Road USAt DSV, we're looking for a skilled Customer Service Specialist to join our Carrier Sales team. As a key member of our team, you'll be responsible for developing and maintaining relationships with carriers to ensure seamless customer service.Key Responsibilities:Develop and maintain carrier relationships to...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States Acro Service Corp Full time

    Job Summary:Acro Service Corp is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States DSV Full time

    Customer Service Specialist, Carrier SalesAt DSV, we're looking for a skilled Customer Service Specialist to join our Carrier Sales team. As a key member of our team, you'll be responsible for developing and maintaining relationships with carriers to ensure seamless customer service.Key Responsibilities:Develop and maintain carrier relationships to support...

  • Customer Service Representative

    1 month ago

    Phoenix, Arizona, United States Clearwave Communications Full time

    Job Title: Customer Service Specialist, Business CareJob Summary:We are seeking a highly skilled Customer Service Specialist to join our Business Care team. As a Business Care Specialist, you will be the primary point of contact for our business enterprise level customers, providing exceptional support and resolving issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States DSV Full time

    Job Title: Customer Service Specialist, Carrier Sales, Road USAt DSV, we're looking for a skilled Customer Service Specialist to join our team. As a key member of our Carrier Sales department, you'll be responsible for developing and maintaining relationships with carriers to support our customers.Key Responsibilities:Develop and maintain carrier...

  • Customer Service Representative

    1 month ago

    Phoenix, Arizona, United States Pilot Freight Service Full time

    Pilot Freight Service is seeking a Customer Service Representative to join our team in Phoenix.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide exceptional service to our customers. The successful candidate will be responsible for frequent and accurate communication with customers, cartage agents, and other station...

  • Customer Service Representative

    1 month ago

    Phoenix, Arizona, United States TrackMan AS Full time

    Customer Service SpecialistWe are seeking a highly motivated and experienced Customer Service Specialist to join our team at TrackMan A/S. As a Customer Service Specialist, you will be responsible for providing exceptional customer support and ensuring that our customers receive the best possible experience.Key Responsibilities:Provide technical support to...

  • Customer Service Ambassador

    7 days ago

    Phoenix, Arizona, United States Westwind Air Service Full time

    Job OverviewWestwind Air Service is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer experiences from start to finish. This includes interfacing with customers, responding to inquiries, and coordinating with various departments to ensure...

Customer Service Specialist

2 months ago

Phoenix, Arizona, United States FMG EXPRESS FACILITY MANAGEMENT GROUP LLC Full time
Job Overview

Position Summary

We are seeking a dedicated Customer Service Specialist who will act as the primary point of contact between our organization and its existing and prospective clients. The ideal candidate will take responsibility for articulating our offerings, generating interest, and coordinating appointments.

This position requires in-person attendance. Remote work is not an option.

Key Responsibilities
  • Handle a significant volume of outbound calls efficiently while adhering to communication protocols for various topics.
  • Assess customer needs, clarify details, investigate issues, and provide effective solutions or alternatives.
  • Capitalize on opportunities to promote additional products when appropriate.
  • Foster long-lasting relationships and engage clients by going above and beyond.
  • Maintain accurate records of all interactions in our call center database in a clear manner.
  • Regularly participate in training sessions to enhance knowledge and performance metrics.
  • Achieve personal and team qualitative and quantitative objectives.
Required Skills
  • Prior experience in a customer support capacity with a proven track record of exceeding performance targets.
  • Excellent verbal communication skills and active listening abilities.
  • Familiarity with customer relationship management (CRM) systems and methodologies.
  • Strong customer orientation and the ability to adapt to various personality types.
  • Capability to manage multiple tasks, prioritize effectively, and utilize time efficiently.
  • High school diploma or equivalent.

Employment Type: Full-time - Compensation: $18.50 per hour