Hotel Maintenance Technician
1 week ago
Job Summary
The Hotel Maintenance Technician - Equipment Specialist is responsible for assisting with the operation, maintenance, service, and repair of equipment in guest rooms, public spaces, and hotel facilities. This role requires a positive attitude, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
- Participate in the preventative maintenance program to ensure the smooth operation of hotel facilities.
- Perform tasks in a safe and efficient manner, adhering to company policies and procedures.
- Assist with the operation, maintenance, and repair of equipment, including guest room appliances and public space fixtures.
- Effectively communicate with guests, co-workers, and supervisors to ensure seamless service delivery.
- Collaborate with vendors and suppliers to discuss scope of work, products, and materials used in repair activities.
- Monitor tools, supplies, and inventories of the maintenance department, placing orders with approved vendors as needed.
- Maintain working spaces in a safe and clean condition, adhering to company standards.
- Communicate directly with front desk for guest service request issues, housekeeping for work orders, and General Manager for orders and capital expenditure projects.
Requirements
- Must have a positive attitude and willingness to learn.
- Verbal and written communication skills are essential.
- Ability to react quickly and calmly in emergency situations.
- Basic maintenance skills required, including proficiency in hand tools, power tools, and test equipment.
- Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing.
- Must be able to convey information and ideas clearly.
- Must have a desire to serve all guests.
- Must be 18 years of age or older to perform this job.
Preferred Qualifications
- Technical, trade, or vocational school degree.
- Licensed in a trade (plumbing, electrical, HVAC, carpentry, etc.).
- At least 2 years of work-related experience.
- Experience in a hotel, apartment, or related field.
About MCR Hotels
MCR Hotels is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. We have a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
What We Offer
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members
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