Lead UI/UX Designer

2 weeks ago


Richmond, Virginia, United States Capital One Full time
About the Role

We are seeking a highly skilled Lead UI/UX Designer to join our Premium Design Studio at Capital One. As a key member of our team, you will be responsible for leading the design of credit card and lifestyle rewards experiences for our most discerning customers.

Key Responsibilities
  • Collaborate with technology, product, and business teams to uncover customer and business needs, then translate them into engaging, simple, and intuitive design solutions.
  • Engage in portfolio prioritization to help set the strategy and product roadmap for the team.
  • Manage shifting priorities to provide clear direction and input on product prioritization and support early product definition.
  • Advocate for the customer through human-centered design methods, including discovery, research, whiteboard sessions, and user testing.
  • Champion prioritization of design-centered product enhancements grounded in research and analysis.
  • Work with partners and teams across various geographies.
  • Embrace and advocate for an experience mindset - this is as important to the work as the results.
Leadership and Team Development
  • Build and lead successful teams through career development by mentoring, coaching, and elevating others.
  • Guide team members in strategy, research, alignment, analysis, design critiques, and design execution tasks.
  • Navigate conflict resolution within your team as well as within projects, teams, and partner relationships.
  • Participate in hiring by reviewing resumes, conducting interviews, and attending consensus.
Requirements
  • At least 6 years of experience with UX and UI design.
  • At least 3 years of experience designing for iOS and Android mobile device experiences.
Preferred Qualifications
  • Experience designing for cross-channel experiences.
  • Comfortable working with a variety of business partners and delivering outcomes.
  • Familiarity with design and prototyping tools, such as Adobe Products, Sketch, and/or Figma.
  • Familiarity with working and contributing to an established design system.
  • Experience managing a cross-functional team.
  • Previous experience working with Product and Tech partners.
  • Previous experience working in creative agencies or for a premiere clientele.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.


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