Network Administrator

4 days ago

Washington, Washington, D.C., United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Network Administrator to join our team at Georgetown University. The successful candidate will provide remote and onsite client computing services and support to the university community, working collaboratively with other technology providers to meet the needs of our customers.

Key Responsibilities
  • Provide technical support for client computing, software, and network connectivity issues
  • Diagnose and resolve complex technical problems, working with vendors and manufacturers as needed
  • Coordinate with team members and other information service providers to resolve network and server-based problems
  • Deliver, install, and update new and existing desktop resources and services
  • Ensure services are delivered in compliance with university standards and policies
Requirements and Qualifications
  • Bachelor's degree
  • 3-5 years' experience in an IT help desk and desktop support environment
  • Strong problem-solving, diagnostic, communication, and interpersonal skills
  • Strong working knowledge of Microsoft Windows and Apple OSX
  • Good working knowledge of iOS and Android mobile operating systems and devices
  • Ability to work outside normal university business hours and carry a mobile phone
Work Mode Designation

This position has been designated as Hybrid 2 Days. Please note that work mode designations are regularly reviewed to meet the evolving needs of the university.

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

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