Customer Experience Representative

3 weeks ago


Sunnyside, Washington, United States Big 5 Full time
Job Summary

We are seeking a Customer Experience Representative to join our sales team at Big 5. This role involves working closely with customers to understand their needs, providing personalized recommendations, and ensuring they have a positive shopping experience.

Main Responsibilities
  • Customer Engagement: Build strong relationships with customers, listen to their concerns, and address their queries promptly.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and applications.
  • Add-on Sales: Identify opportunities to sell additional products and services that complement our main offerings.
  • Team Collaboration: Work collaboratively with other team members to achieve sales targets and maintain a positive store environment.
About Our Company

Big 5 is a dynamic retail company dedicated to delivering exceptional customer experiences and offering a wide range of high-quality products. We're committed to fostering a positive and inclusive work environment that supports the growth and development of our employees.



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