Guitar Instrument Specialist
7 days ago
Guitar Center is seeking an experienced Guitar Instrument Specialist to join our team. As a key member of our repair and maintenance team, you will be responsible for providing top-notch service to customers by maintaining and repairing customer-owned instruments, as well as maintaining store-owned gear.
About Us:
Guitar Center is a leading music retailer that offers a wide range of musical instruments, equipment, and lessons. We are committed to creating an inclusive environment that puts our customers first and enables musicians and non-musicians alike to experience the joy of music creation.
Responsibilities:
- Interact with customers to provide a positive experience and ensure their instruments are serviced to a high standard.
- Service customer-owned instruments with precision and care, using your technical skills to identify and resolve any issues.
- Maintain store-owned gear, including regular cleaning and repairs to ensure it remains in excellent condition.
- Complete warranty repair work efficiently and accurately, meeting deadlines and quality standards.
Requirements:
To be successful in this role, you must have a skilled understanding of guitar repair and maintenance, as well as excellent communication and customer service skills. You should be able to work effectively in a fast-paced environment, prioritize tasks, and meet deadlines. A foundational knowledge of Guitar Center products is also desirable.
Benefits:
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits such as medical, dental, vision, 401(k) matching, mental health support, paid time off, and tuition reimbursement options. As a valued member of our team, you will also enjoy employee discounts, gig leave opportunities, and the chance to develop your skills and knowledge within a dynamic and supportive company culture.
Why Choose Guitar Center?
We are proud to be an Equal Opportunity Employer and offer a diverse and inclusive work environment where everyone feels welcome and valued. Our commitment to fairness and equality extends to all aspects of our business, from hiring and promotion to employee development and career progression. If you are passionate about music, customer service, and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.
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