Guitar Instrument Specialist

1 week ago


Texas City, Texas, United States Guitar Center Full time
Job Summary

We are seeking a skilled Guitar Instrument Specialist to join our team at Guitar Center. As a key member of our store, you will provide exceptional customer service, perform maintenance and repair services on customer-owned instruments, and contribute to the upkeep of our store's inventory.

About the Role

This is a fantastic opportunity for someone who is passionate about music and has a strong understanding of repairing guitars. You will be responsible for interacting with customers, ensuring a positive experience, and providing expert advice on instrument maintenance and repair. Additionally, you will maintain store-owned gear, complete warranty repair work, and perform other duties as assigned.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Perform routine maintenance and repair services on customer-owned instruments, using high-quality craftsmanship and attention to detail.
  • Maintain store-owned gear, including regular cleaning, tuning, and setup.
  • Complete warranty repair work, following manufacturer guidelines and adhering to quality standards.
Requirements and Qualifications
  • Skilled understanding of repairing guitars, with knowledge of various makes and models.
Benefits and Perks

We offer a competitive salary, medical, dental, and vision benefits, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Plus, enjoy robust benefits and perks that support your overall well-being.

We strive to create an inclusive environment that puts our customers first, while fulfilling our mission to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.



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