Hospitality Reception Specialist

1 month ago


Anaheim, United States Xperience Restaurant Group Full time

Become a Part of Our Exceptional Hospitality Team at Xperience Restaurant Group

Xperience Restaurant Group (XRG) is dedicated to creating memorable experiences for our guests through outstanding service. We are in search of enthusiastic individuals who are committed to delivering top-notch hospitality. If you possess a genuine love for the service industry, we welcome you to explore opportunities with our team.

What Makes XRG Stand Out? Here’s What We Provide:

  • Attractive Compensation: We recognize your efforts with competitive pay structures.
  • Work-Life Harmony: Enjoy flexible scheduling that allows you to balance personal and professional commitments.
  • Career Advancement: We prioritize internal promotions and support the growth of our team members.
  • Unique Workplace Culture: Join a family-oriented environment that celebrates diversity and inclusivity.
  • Employee Benefits: Take advantage of dining discounts, referral incentives, and exclusive partner offers.
  • Financial Security: Access unique benefits through our credit union and additional resources.
  • Health and Wellness: We offer health insurance and paid sick leave to support our team members.

Join XRG, a workplace that exceeds expectations, where your enthusiasm meets boundless opportunities. Recognized as a Certified Top Workplace for five consecutive years.

Compensation Range: $18.00/Hour

ROLE OVERVIEW

We are looking for a warm and inviting Host/ess to welcome guests upon their arrival, seat them efficiently, and ensure their dining experience is nothing short of exceptional.

KEY RESPONSIBILITIES

  • Welcome guests upon arrival and seat them in a timely manner.
  • Assist guests with beverage orders and manage tabs at their tables.
  • Facilitate a seamless flow of guests and support restaurant operations.
  • Address guest inquiries with a positive demeanor and escalate issues when necessary.
  • Complete opening and closing tasks and assist colleagues as required.
  • Perform additional duties as assigned.

REQUIRED QUALIFICATIONS & SKILLS

  • High School Diploma is preferred.
  • Valid Driver's License.
  • Must be at least 18 years old.
  • Minimum of one year of relevant experience.
  • Familiarity with reservation systems such as Opentable.
  • Strong communication skills in English.

WORK ENVIRONMENT

  • Work may be conducted indoors and/or outdoors.
  • Fast-paced, high-volume restaurant setting.
  • Varied shifts including days, evenings, weekends, and holidays.

PHYSICAL DEMANDS

  • Ability to walk and stand for extended periods.
  • Use hands for handling objects and tools.
  • Ability to lift up to 50 lbs.
  • Reach, climb stairs, balance, stoop, and kneel as needed.

DISCLAIMER

This job description outlines the primary duties expected of a Host/ess. It is not exhaustive and may be adjusted as necessary.


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