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Cleaning Team Manager

2 months ago

Raleigh, North Carolina, United States Live Nation Entertainment Full time

About Us

Live Nation Entertainment is a leading global live entertainment company, comprising of market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our company is dedicated to delivering exceptional experiences to our fans and customers.

Job Summary

We are seeking a highly skilled and experienced Cleaning Team Manager - Operations Specialist to join our team. As a key member of our operations team, you will be responsible for the overall management of all cleaning functions in our venue to ensure a clean, safe, and orderly experience for our guests.

Key Responsibilities

  • Interviews, selects, trains, supervises, counsels, and disciplines cleaning service staff to ensure maximum guest satisfaction.
  • Schedules and directs staff in their work assignments.
  • Conducts pre-event inspections of all venue areas, prior to opening, to ensure cleanliness of areas.
  • Ensures and makes arrangements to repair and/or replacement of used, damaged equipment.
  • Manages cleaning supplies and equipment, ensuring proper maintenance and restocking as needed.
  • Any other task as assigned by the Operations Manager.
  • Participates in the venue's sustainability program, implementing programs that conserve resources and prevent waste.
  • Works with fellow team members to close the venue after events, including collecting recyclables and storing event equipment.
  • Collaborates with the scheduling payroll administrator to ensure that all staffing needs are met.
  • Budgets appropriately for each show's needs while working to reach the overall operating per-head goal.

Requirements

  • High School Diploma or equivalent.
  • Familiarity with Microsoft Office Suite.
  • Attention to detail, quality, and accuracy.
  • Cash handling skills.
  • Strong relationship building and communication skills.
  • Ability to work independently.
  • Excellent verbal and written communication skills.
  • Position requires constant walking, climbing stairs, lifting, and carrying 50 lbs+ and occasional sitting.

Equal Employment Opportunity

We are committed to creating an inclusive and diverse work environment. We welcome applications from individuals of all backgrounds and perspectives. We are an equal opportunity employer and do not discriminate on the basis of age, ancestry, color, disability, gender, gender identity, marital status, national origin, race, religion, sexual orientation, or any other protected characteristic.