Customer Service Representative

2 weeks ago

Columbus, Ohio, United States Best Buy Full time

Customer Experience Specialist (Advisor)

Company Overview: Best Buy is dedicated to fostering an inclusive workplace where every team member is appreciated and respected. We focus on cultivating enduring relationships with our employees and customers, aiming for both individual and collective success.

Job Overview:

  • Greet and interact with customers in a warm manner
  • Suggest products and services that align with customer requirements
  • Uphold the Best Buy brand and customer service principles
  • Facilitate sales, returns, and exchanges
  • Engage in continuous learning to enhance expertise in the industry
  • Ensure department merchandising and cleanliness are maintained

Key Responsibilities:

  • Welcome customers with a positive demeanor
  • Deliver tailored product recommendations based on customer needs
  • Promote the values and brand of Best Buy
  • Assist with sales transactions and address customer inquiries
  • Stay informed about product knowledge and current promotions
  • Contribute to business growth and enhance customer satisfaction
  • Maintain organization and cleanliness within the department
  • Collaborate effectively with team members and supervisors

Qualifications:

  • Ability to excel in a dynamic team environment
  • Flexible availability, including weekends and holidays

Become a part of a company that values diversity and individual contributions, and help us in delivering outstanding customer experiences.

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