Customer Experience Specialist

1 week ago


Pottstown, Pennsylvania, United States Fromm Electric Supply Full time
Customer Experience Specialist Job Description

We are looking for a talented Customer Experience Specialist to join our team at Fromm Electric Supply. In this role, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and promoting our brand.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Analyze customer feedback and make recommendations for process improvements.
  • Develop and implement customer retention strategies.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Stay up-to-date with industry trends and developments.

Salary: $55,000 - $65,000 per year, depending on experience.


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