Customer Relationship Specialist

3 weeks ago


Pottstown, Pennsylvania, United States Christan Ricco - State Farm Agent Full time
Job Overview

We are seeking a highly organized and efficient specialist to join our team as a Customer Relationship Specialist. This role is ideal for individuals with excellent communication skills and a passion for building strong customer relationships.

Estimated Salary Range

$40,000 - $60,000 per year, depending on experience and location.

Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Educate customers about insurance options and provide guidance on policy changes, transfers, and claims submissions.
  • Use a customer-focused approach to identify and meet customer needs, promoting the development of our business.
Qualifications
  • Dedicated to providing exceptional customer service.
  • Previous sales experience, preferably in an outside or inside sales role, retail sales associate, or telemarketing position.
  • Able to obtain Property and Casualty License and Life/Health License.
  • Able to achieve mutually agreed-upon marketing goals.
  • Intrigued by marketing products and services based on customer needs.
Benefits
  • Salary plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Health benefits package.
  • Profit-sharing opportunities.
  • Potential for career advancement within our office.
Additional Information

Flexible work-from-home options available, allowing for a better work-life balance.



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